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Order Processing Times Updated

We’re happy to report our warehouse is now up-to-date. We thank you for your patience during this busy period.

Previously we’d strived for same day dispatch for most orders received before 12 noon (SA time). Unfortunately, due to new operating challenges brought on by COVID we want to adjust order processing expectations into the future.

The “new normal” will look like this:

  • Expect your orders to be dispatched within three business days after order submission.
  • Expect express orders to be dispatched next business day after order submission.

Anytime we’re not able to dispatch your order within five business days we’ll let you know via email.

Thanks for your support and understanding.

Published: 23 August 2021

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